Understanding & preventing bullying at work
Course overview
This module explores what is and what is not bullying, provides clear steps for responding, and recommends support and prevention techniques to help build active bystander capability. Our psychological health and safety expert provides an overview of the key legal definitions and our responsibilities as employees, managers and organisations, and recommends tips with a wellbeing focus. Apply what you’ve learned to some challenging scenarios and take away some practical ideas for promoting a respectful culture at work, including tips for people leaders.
Fully updated for Australian Work Health and Safety legislation on psychosocial hazards.
Learning outcomes
- Define bullying and appreciate how it infringes on fundamental human rights
- Identify behaviours that fit the definition of bullying and those that do not
- Connect bullying and its impacts with personal wellbeing and performance
- Take some appropriate steps in response to bullying, both directly and as a bystander
- Apply some strategies to promote a respectful culture at work
- Identify some formal resolution steps and legal avenues of protection.
Compliance outcomes
- Positive duty: meets workplace requirement to take preventative steps to eliminate unlawful behaviour in the workplace (in Australia under the Respect at Work Amendment Act 2021 and Sex Discrimination Act 1984)
- Work health and safety: helps identify and mitigate psychosocial hazards (bullying, harassment, violence and aggression, conflict and poor workplace relationships under Work Health Safety Act 2011 Australia) and promotes a culture of psychological safety
- Fair work: helps meet obligation to provide a safe work environment that prevents workplace bullying, including through managing unreasonable behaviour and ensuring workers are not at risk of physical or psychological harm (in Australia under the Fair Work Act 2009)
- Organisational risk: helps prevent regulatory body intervention (stop bullying orders) and psychological injury claims.
Benefits
- Defines workplace bullying and its impact on health and wellbeing
- Provides strategies for preventing and responding to bullying
- Promotes a respectful and inclusive workplace culture
- Encourages employees to report bullying and seek support
- Supports compliance with workplace safety and anti-bullying laws
I have been designing and conducting training in risk and compliance for 20+ years and I just wanted to share that the Enmasse training was some of the best online training I’ve ever done. When you see something that is human centred, personable, effective, digestible and easy to use, it’s rare.
I've recently become more aware of unconscious bias and affinity bias as barriers to true inclusion. The affinity bias exercise (around people you trusted) was really valuable as it was a bit of a light bulb moment and further broadened my understanding of some of the psychological factors at play in this space.
Great presenters. Very engaging. As a female who has been engaged in this work for some time it was refreshing to see that a majority of the men in the room are now on board with this messaging.
The facilitator was great – she really cared about mental health issues and it showed. The practical examples were excellent.
I found defining the key concepts of mental health and wellbeing, the symptoms and how to respond appropriately was excellent.
The case studies were excellent, and the practical tips on how to mange certain situations.
Explore our online courses
Our range of elearns and microlearns undergo twice-yearly review by our experts to ensure alignment with the latest regulations and best practices. We cover a wide range of compliance topics to help organisations mitigate risks, uphold ethical standards and meet legal obligations. Content can be tailored to your region and legal framework, and can be customised to reference your policies and support options.
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