Finding common ground: understanding and handling conflict at work (leaders and managers)

In high-pressure environments, conflicts are inevitable, but unresolved issues can harm wellbeing, performance, and team culture. This course explores the causes and impacts of workplace conflict, offering healthy communication styles and practical strategies to prevent escalation. Learn to recognise signs of struggling relationships, understand common conflict management styles, and discover solutions to achieve mutual agreements. Empower your team with the skills to handle conflicts constructively and maintain a positive work environment.