ActNow: mental health crisis response

Category
Mental health & wellbeing
Audience
leader
Format
Workshop
Duration
plus a 15-minute pre-learn module

Designed for people and HR leaders, HSE professionals and trained mental health first aid responders, ActNow builds the capability to manage mental health crises at work safely and effectively, including extreme emotional responses. Participants practise an easy-to-recall response framework through a number of crisis role-plays, with the emphasis on minimising risk for everyone involved, including the organisation. The session also explains the extreme emotional responses we might see at work in the context of the mental health conditions they typically relate to. Trauma-related episodes can be covered on request. The workshop includes a 15-minute pre-learn module and a completion certificate.

Course overview

Course overview


Designed for people and HR leaders, HSE professionals and trained mental health first aid responders, ActNow builds the capability to manage mental health crises at work safely and effectively, including extreme emotional responses. Participants practise an easy-to-recall response framework through a number of crisis role-plays, with the emphasis on minimising risk for everyone involved, including the organisation. The session also explains the extreme emotional responses we might see at work in the context of the mental health conditions they typically relate to. Trauma-related episodes can be covered on request. The workshop includes a 15-minute pre-learn module and a completion certificate.

Learning outcomes


  • Manage mental health crises at work safely and effectively, including extreme emotional responses
  • Use an easy-to-recall framework to respond in a crisis, practised through role-plays
  • Minimise risk for everyone involved, including the organisation
  • Understand extreme emotional responses in the context of the mental health conditions they typically relate to
  • Feel confident about your legal obligations and your ability to act when it matters most

Compliance outcomes


  • Strengthen understanding of legal obligations when managing a mental health crisis at work
  • Demonstrate a clear, practised response framework
  • Support due diligence requirements for leaders and responders

Benefits

  • Confidence to act in the moments that matter most
  • A shared framework across HR, HSE and first aid responders
  • Lower risk for everyone involved

Contact us

We will work with you to embed safety, care and accountability across your organisation.