Create a safe space with
safe to Chat
safetoChat is a simple-to-use, confidential, combined issue-reporting and support service for employees who wish to reach out about a matter concerning harmful behaviours at work.
safetoChat helps eliminate psychosocial hazards in your workplace by empowering your people to speak up about their experiences early – especially when they are not comfortable using existing channels or wish to remain anonymous – while providing convenient access to specialist support and trauma-informed care.
Confidentiality is an ancient and well-warranted social value.
Available in a secure, unique-link website, safetoChat can be used by targets/victims, bystanders and alleged instigators either as a whistleblowing channel or simply to discuss any concern, ranging from non-inclusive behaviours and incivilities through to unlawful conduct (bullying, sexual harassment, discrimination, victimisation) and criminal conduct.
Users who submit a report receive end-to-end support in decision making and case handling, and can also choose their own support persons to be with them throughout the process (e.g. a friend, family member, colleague or Koori elder).
We work with you to set up a workflow for triaged complaints, should a complainant wish to have their issue followed up internally, ensuring specific types of issues reach the right people for resolution.
Full customisation is supported, including the option of branding, profiling questions (e.g. unique business cohorts), internal support options and links to relevant policies.
ABOUT US
Providing you with independent, confidential support
safetoChat is managed and delivered by Enmasse, an independently-owned, behaviour change company that provides coaching, training, conflict resolution and case management support aimed at optimising respect, psychological safety and wellbeing. Our team of case managers includes:
- psychologists
- qualified counsellors
- workplace psychological injury advisers
- workplace relations specialists
How does safetoChat work?
safetoChat is a confidential, workplace-specific portal designed to provide employees with the support and advice they need in relation to workplace harassment, discrimination, bullying and victimisation. Our user-centric service ensures that individuals can assess help in the way that suits them best.
Fully customisable
safetoChat can be tailored to follow your brand guidelines and integrate seamlessly into your current systems, ensuring a familiar and comfortable user experience for your employees.
Anonymous chat function
Employees can start a confidential chat with an expert case manager via WhatsApp, email, or phone. This flexibility allows them to choose the method that makes them feel most comfortable.
Anonymous reporting
The portal includes an automated anonymous complaint and disclosure function, enabling employees to report issues without revealing their identity. They can also communicate anonymously with a psychologist or case manager.Why choose safetoChat?
safetoChat helps organisations move beyond policies and posters to build a workplace culture where people feel safe, heard and supported.
- Encourages early intervention – empowering employees to speak up before issues escalate
- Provides a clear, confidential and psychologically safe reporting channel
- Supports your legal duty to prevent sexual harassment
- Builds trust across teams and promotes a culture of respect
- Increases visibility of culture risks and repeat behavioural concerns
- Shows your organisation’s commitment to safety, inclusion and accountability
- Seamlessly integrates with Enmasse training and behaviour change programmes
Whether you're looking to meet compliance obligations or take a proactive approach to psychological safety, safetoChat makes it easy for employees to raise concerns, and for employers to respond with care and consistency.
Need a bespoke solution?
Our experts are ready to collaborate with you, creating a customised plan aligned with your vision and values.
Contact us to build a thriving workplace where individuals can reach their full potential.
