Awareness to Action: Practical steps for employers to support employees facing domestic abuse
Domestic abuse affects millions of people worldwide, leaving deep emotional, psychological, and physical scars. Traditionally viewed as a private issue, domestic abuse has far-reaching effects that extend into workplaces, influencing employees' productivity, attendance, and overall wellbeing. Today, the role of employers is evolving to recognise that supporting employees affected by domestic abuse is not only a compassionate choice but a necessary one. By building awareness and creating actionable strategies, employers can transform their workplaces into supportive environments that prioritise the safety and wellbeing of all employees.
Understanding the workplace impact of domestic abuse
Domestic abuse is not limited to physical violence; it can include coercive control, financial abuse, and emotional manipulation. For many individuals, the workplace might be the only safe space they have to escape the reach of their abuser. However, fear of stigma or job security concerns can prevent them from disclosing their situation. This hesitation can have a significant impact on their ability to perform at work and may result in frequent absences, reduced productivity, and mental health issues.
Research from the Trade Union Congress (TUC) shows that over 40% of employees who have experienced domestic abuse report that it affected their ability to work. Absenteeism, presenteeism (being at work but unable to focus), and career setbacks are common repercussions. For businesses, this hidden crisis can lead to increased turnover, higher training costs, and reduced workplace morale.
Practical steps for employers to support affected employees
Creating a supportive environment for employees affected by domestic abuse requires a proactive, multi-faceted approach. Here are practical steps that employers can take to foster a culture of safety, support, and understanding.
- Implement a clear domestic abuse policy
Start by developing a comprehensive domestic abuse policy that outlines the support available to employees. This policy should cover confidentiality protocols, provide details on available leave options, and explain the process for accessing support services. By establishing a formal policy, employers send a powerful message that they are committed to protecting and supporting employees facing domestic abuse.
The policy should be widely communicated and easily accessible, reinforcing that the organisation takes domestic abuse seriously and that employees can seek help without fear of judgement or job loss.
- Provide training for managers and HR teams
Managers and HR teams are often the first point of contact for employees experiencing domestic abuse. It’s essential that they receive training to recognise signs of abuse and respond appropriately. Training can cover the following areas:
- Recognising signs of abuse – such as frequent absences, visible injuries, sudden changes in behaviour, or frequent personal calls.
- Communicating with sensitivity – understanding how to have difficult conversations with compassion and without pressuring the employee to disclose more than they are comfortable with.
- Knowing where to direct employees for support – including providing information on local or national domestic abuse services and referring them to internal resources.
With this training, managers can better navigate conversations, provide emotional support, and connect employees to resources that can aid their recovery and safety.
- Establish confidential and safe reporting channels
Privacy and confidentiality are paramount for employees experiencing domestic abuse. Establish a secure reporting system that allows employees to reach out for help without fear of information leaks. Consider creating a dedicated email address or helpline managed by trained professionals, which employees can use to seek guidance.
Additionally, assure employees that any disclosures they make will be handled sensitively and kept confidential. A secure reporting channel is essential for creating a safe space where employees feel comfortable sharing their circumstances.
- Offer flexible working arrangements and safe leave options
Domestic abuse often comes with additional demands, such as legal appointments, medical visits, and counselling sessions. Employers can support affected employees by offering flexible working arrangements, such as remote work options, flexible hours, or additional paid leave. Safe leave policies allow employees to attend to their needs without sacrificing their job security or income.
In Australia, the Fair Work Commission introduced an entitlement, granting paid family and domestic violence leave to employees under the National Employment Standards, providing up to 10 days of paid leave for employees affected by domestic violence, allowing them time to attend legal appointments, relocate, or access medical and psychological support without compromising their income or job security. The UK government has recently issued guidance encouraging employers to consider domestic abuse in their duty of care, and countries like Ireland have mandated paid domestic abuse leave. These policies not only alleviate the burden on employees but also demonstrate a company’s commitment to prioritising their wellbeing.
- Create a culture of awareness and support
Fostering an open, compassionate workplace culture is key to addressing domestic abuse. Regularly share information on domestic abuse awareness, including resources for support and helplines, as part of the organisation’s broader commitment to employee wellbeing. Visible reminders, such as posters in common areas or links on the intranet, can serve as quiet signals to affected employees that help is available.
Promote a culture where employees feel supported to bring their whole selves to work. This culture change doesn’t happen overnight; it requires consistent communication, leadership commitment, and visible actions that demonstrate empathy and understanding.
- Collaborate with external domestic abuse support services
Partnerships with local or national domestic abuse charities and support services can provide your organisation with additional resources. These organisations often offer specialised training, counselling services, and support for companies looking to strengthen their approach to domestic abuse in the workplace.
In addition to training, these partnerships can provide employees with access to counselling, legal advice, and emergency assistance that may be beyond the company’s in-house capabilities. Connecting employees with external resources ensures they receive the specialised support they may need.
The benefits of taking action
Taking proactive steps to address domestic abuse in the workplace can improve employee morale, enhance productivity, and strengthen the employer brand. Companies that support employees affected by domestic abuse often report increased employee loyalty and reduced turnover. More importantly, they create an environment where all employees feel valued, safe, and empowered.
For the broader community, supportive workplaces contribute to breaking the cycle of abuse. By recognising and addressing domestic abuse, organisations help to change attitudes, reduce stigma, and foster a culture where affected individuals feel supported to rebuild their lives.
How we can support your organisation in fostering a safe workplace
Creating a safe, supportive environment for employees impacted by domestic abuse it an essential component of a respectful and inclusive workplace culture. At Enmasse, we provide tailored training and resources that equip organisations to understand, identify, and address domestic abuse sensitively and effectively. Our programs include workshops on psychological safety, trauma-informed approaches, and building a supportive workplace culture, helping your team to become proactive allies.
Whether you’re looking to implement comprehensive training, establish clear reporting mechanisms, or simply enhance awareness within your organisation, Enmasse can help you meet these goals. Let us support you in building a workplace where all employees feel safe, valued, and empowered to reach their full potential.
Contact us today to learn more about how Enmasse’s training and resources can create a meaningful impact on your workplace, email enquiries@enmasse2.com
