Standing by or stepping in: Bystander behaviour in customer aggression
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Bio
A skilled facilitator at Enmasse, specialising in diversity, inclusion, and mental health workshops. With a finance background and counselling expertise, she aids workplaces in fostering resilience and wellbeing. Drawing on her qualifications in Psychology and Counselling, Fiona also contributes to content development ensuring psychological validity in our programs.
Articles
Holding the line: The employer’s role when customers cross it
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The invisible health burden women carry at work
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Quietly cracking: Understanding and addressing hidden disengagement
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Mental Health and physical exercise: is it a one size fits all solution?
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Women's preventive health: promoting a culture of wellness
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