Louisa Durbin

Louisa is a senior consultant, behavioural strategist and experienced leader whose work sits at the intersection of psychology, executive development and organisational culture. With over 20 years of experience partnering with CEOs, boards and C-suite teams, she helps organisations translate cultural aspiration into measurable business results. Louisa’s approach blends deep psychological insight with strategic acumen. With qualifications in organisational psychology, general management and executive business strategy, she brings a rare combination of human insight and commercial rigour to every engagement. Her work connects the dots between individual motivation, leadership behaviour and organisational systems, helping businesses not just define their values, but live them every day. At Enmasse, Louisa designs and facilitates cultural transformation programs that embed purpose, shift leadership mindsets and drive sustainable performance. She’s known for challenging teams to move beyond compliance, building inclusive workplaces where people feel seen, supported and inspired to contribute their best. Her leadership experience spans corporate and community settings. From reshaping service strategy for 10,000+ staff across David Jones stores, to chairing a trauma-informed youth housing program and supporting school boards and committees through major strategic shifts. Across every context, Louisa brings clarity, empathy and accountability to the work of culture change.