Communication skills training

Category: Belonging & inclusion
Audience: All Staff
Format: Workshop
Duration: 3 hours

This program focuses on building the skills and confidence to engage in respectful, assertive conversations to help people prevent potential difficulties from becoming more serious problems. The manager and leader stream of this training provides you with the skills to seek, give and receive feedback and to coach team members towards adopting healthy, respectful communication styles. The all staff training stream provides individuals with the tools needed to engage in relationship preserving, respectful conversations as well as providing a platform for building their self-awareness.

Course overview

This program builds the skills and confidence to hold respectful, assertive conversations, so potential difficulties don't grow into more serious problems. It runs as two streams. The manager and leader stream covers how to seek, give and receive feedback, and how to coach team members towards healthy, respectful communication. The all staff stream gives people the tools for relationship-preserving, respectful conversations, and a platform for building self-awareness.